Navigating Centrelink shouldn't feel like a full-time job. Whether you're applying for entitlements, managing ongoing income updates, or seeking clear guidance on complex government rules.
At CennoAssist, we act as your warm, reliable, and knowledgeable Centrelink partner. Having spent over five years working directly inside Centrelink Service Centres, We know the legislation, forms, and internal processes inside out. Whether you need clarity on a tricky situation, hands-on help lodging a fresh claim, or a dedicated representative to take ongoing admin off your hands, we're here to handle the red tape for you.
How We Can Help
New Claims Made Easy: Step-by-step setup and lodging for new claim applications, including the Age Pension, Carer Payment, Carer Allowance, Disability Support Pension, and Commonwealth Seniors Health Card (CSHC), ensuring everything is completed accurately the first time to avoid frustrating delays.
Tailored 1-on-1 Consulting: Facing a complex scenario? Get clear, personalised advice on means testing, income and asset thresholds, gifting rules, and aged care funding assessments so you can move forward with total clarity.
Ongoing Admin & Reporting: Seamless management of routine income and asset updates, account-based pension notifications, superannuation changes, marital status updates, and end-of-year reconciliations.
Professional & Practice Support: Flexible behind-the-scenes support or direct referrals for businesses and advisers looking to offload Centrelink administration and save hours of billable time each week.
Why Work With CennoAssist?
5+ Years Internal Expertise: Deep insider knowledge of the Social Security Act ensures accurate submissions, fewer errors, and faster outcomes.
A Personable, Human Touch: Government bureaucracy can feel cold and overwhelming. We bring empathy, patience, and clear, plain-English communication to every interaction.
Zero Phone Hassle: No more sitting on hold for 40+ minutes or dealing with conflicting answers. We make the calls, chase updates, and resolve issues directly with Centrelink staff on your behalf.
Whether you need a friendly guide through a new application or an experienced professional to manage ongoing admin, let’s make dealing with Centrelink simple, transparent, and stress-free.
So email us today at sarah@cennoassist.com or visit our website to learn more
